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Where Pets Find Their Happynes
About us
At PetBrio, we’re more than just a pet store
—we’re a community of pet lovers dedicated to bringing joy and care to every furry friend.
Our journey began with a simple mission:
to provide high-quality products that enrich the lives of pets and their owners alike. We carefully curate every item to ensure it meets the highest standards of safety and fun.
We believe that pets are family, and they deserve nothing less than the best. That’s why we’re committed to offering a warm, welcoming shopping experience, backed by a passionate team who’s always ready to help. Whether you’re spoiling your pup with a new toy or finding the perfect bed for your cat, we’re here to make every tail wag and every purr count.
Thank you for choosing PetBrio—where every purchase is a step towards a happier, healthier life for your beloved pets.
FAQs
We offer a 30-day return policy for all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.
hipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery takes 5-15 business days within the US. International shipping times may vary. You'll receive a tracking number once your order is shipped.
Yes, we ship to most countries worldwide. Shipping fees and delivery times will vary based on your location. You can see the shipping cost during checkout before you finalize your purchase.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal, Apple Pay, and Google Pay for your convenience.
Yes, once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the carrier’s tracking portal.
- We strive to offer competitive pricing while maintaining the highest standards of quality and integrity.
If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible. We may ask for a photo of the damage to help us improve our packaging and shipping processes.
Custom Pet Hoodies!
Personalize your pet’s style with our best-selling custom pet hoodie! Soft, warm, and totally unique – add your own design today! Limited stock – get yours now!
Customizable Dog Harness
Give your furry friend a harness that’s as unique as they are! Our Customizable Dog Harness allows you to personalize it with your pet’s name, making it both stylish and practical. Crafted from durable, breathable material, this harness is designed for comfort and safety, ensuring a snug fit during walks, runs, or playtime.