Petbrio

We offer a 30-day return policy for all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.

hipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery takes 5-15 business days within the US. International shipping times may vary. You'll receive a tracking number once your order is shipped.

Yes, we ship to most countries worldwide. Shipping fees and delivery times will vary based on your location. You can see the shipping cost during checkout before you finalize your purchase.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments via PayPal, Apple Pay, and Google Pay for your convenience.

Yes, once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the carrier’s tracking portal.

• We strive to offer competitive pricing while maintaining the highest standards of quality and integrity.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible. We may ask for a photo of the damage to help us improve our packaging and shipping processes.